Privacy notice
This notice explains how we handle the information you provide when requesting a tour or contacting support.
What we collect
When you submit a request, you may provide details such as:
- Contact information (name, email, phone)
- Travel preferences (preferred date, traveler count)
- Message details (questions, accessibility notes, timing preferences)
- Optional planning info (budget range and lodging support needs)
How we use it
We use your information to:
- Respond to your request and support questions
- Coordinate confirmation steps with the relevant experience provider
- Communicate next steps and any clarifications you request
- Improve clarity and reduce back-and-forth
Email updates and notifications
If you opt in, we’ll send emails related to your request status and confirmations. You can control your communication preferences by contacting support.
Your choices
You can ask us what information we have associated with your request, request updates, or request deletion where applicable. Contact support for assistance.
Contact for privacy questions
Questions about this notice or request information are welcome. Reach us through the support page and include the email address used for your inquiry.